Terms & Conditions


Terms & Conditions

Effective Date:  01/09/2025

Welcome to Gulshan Media, a trusted Bangladeshi matrimonial/matchmaking platform (“we”, “us”, or “the Company”). These Terms & Conditions (“Terms”) govern your use of https://www.gulshanmedia.com ("Site") and our services. By accessing or using the Site, you accept and agree to these Terms in full.

1. Eligibility

  • You must be at least 18 years old to register and use the Site.

  • By registering, you represent and warrant that you are of legal age and have the authority to enter into this agreement.

2. Account Registration & Responsibilities

  • To use our services, you must create an account with accurate, up-to-date information.

  • Keep your password secure; you’re solely responsible for activities under your account.

  • You must notify us immediately of any unauthorized access or breach of security.

3. User Conduct & Content

  • All profile information must be truthful and not misleading.

  • Prohibited conduct includes, but is not limited to:

    • Impersonating others or providing false identity details.

    • Uploading offensive, fraudulent, harassing, or infringing content.

    • Using our messaging system to send spam, phishing attempts, or inappropriate content.

4. Profile Verification & Security Measures

  • We may verify user profiles to ensure authenticity and safeguard users. This may include identity or background checks.

  • We prioritize user safety with measures such as a secure messaging system, privacy controls, and customer support. (Gulshan Media, Gulshan Media)

5. Privacy & Data Protection

  • Our handling of your personal information is governed by our Privacy Policy. Please review it for details on data collection, use, storage, and sharing.

  • By using the Site, you consent to such collection and processing.

6. Subscription Plans & Payments

  • The Site offers free and premium subscription tiers (“Premium Plans”).

  • Purchases are subject to prevailing rates and are non-refundable unless otherwise specified.

7. Platform Use & Service Limitation

  • We provide matchmaking services as-is and do not guarantee successful matches.

  • We reserve the right to modify, suspend, or discontinue services or features at any time.

8. Termination Policy

  • You may delete your account at any time via your account settings.

  • We may restrict, suspend, or terminate access if you breach these Terms or engage in prohibited behavior.

9. Disclaimers & Liability Limitation

  • The Site and its content are provided “as is” without warranties of any kind.

  • We are not liable for indirect, incidental, or consequential damages arising from site use.

  • Thoughtful due diligence is encouraged before meeting or forming any connections.

10. Third-Party Services & External Links

  • The Site may contain links or integrations with third-party services. We aren’t responsible for their content or privacy practices.

  • Use of external services is at your own risk.

11. Changes to Terms

  • We may update these Terms at our discretion. Users will be notified of material changes.

  • Continued use after revisions indicates acceptance of the updated Terms.

12. Governing Law & Dispute Resolution

  • These Terms shall be governed under the laws of Bangladesh.

  • Any disputes should first be addressed through our customer support. Unresolved disputes may be submitted to jurisdiction of Dhaka courts.

13. Contact Information

For inquiries or support, reach out to us at: